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Privacy Policy

Last Updated: 11.03.2025

Brandspace OÜ (“Brandspace” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our Creative as a Service (CaaS) platform.

By accessing or using Brandspace OÜ, you agree to this Privacy Policy. If you are located in the European Economic Area (EEA), Switzerland, the United Kingdom, or any other jurisdiction with similar data protection laws, this policy outlines your rights under the General Data Protection Regulation (GDPR).

1. Policy Scope

This Privacy Policy applies to:

  • Visitors, users, and subscribers of Brandspace OÜ’s website and services.
  • Any personal data collected through our website, platform, emails, and third-party integrations.
  • Data collected from individuals who contact us for customer support, sales inquiries, or business partnerships.

This policy does not apply to third-party websites or services that we do not control.

2. Personal Information We Collect

2.1. Information You Provide

When you use Brandspace OÜ, we collect the following personal data:

  • Contact Information: Name, email, phone number, company details.
  • Billing Information: Payment details processed securely by third-party payment providers.
  • Account Information: Username, password, and preferences.
  • Project Data: Any files, creative briefs, or information shared while using our services.

2.2. Information Collected Automatically

When you access our platform, we collect:

  • Device and Usage Information: IP address, browser type, operating system, time zone, and session activity.
  • Cookies and Tracking Technologies: See our Cookie Policy for details on how we use cookies.
  • Analytics Data: We use Google Analytics, Hotjar, and other tools to understand user behavior and improve our services.

2.3. Information from Third Parties

We may receive additional data from:

  • Social media platforms (e.g., LinkedIn, Facebook) if you engage with our ads.
  • Business partners and service providers who help us deliver our services.

3. Why We Process Your Personal Information

We collect and process your data to:

  • Provide and improve our services (e.g., account management, order processing).
  • Enhance user experience (e.g., personalize content and recommendations).
  • Communicate with users (e.g., send service updates, promotions, and respond to inquiries).
  • Ensure security and fraud prevention (e.g., prevent unauthorized access, investigate suspicious activity).
  • Comply with legal and regulatory obligations.

4. Legal Basis for Processing (For Users in the EEA & UK under GDPR)

Under the General Data Protection Regulation (GDPR), we process personal data based on:

Legal Basis

Example

Contractual Necessity

To provide services, process payments, and manage your account.

Legitimate Interests

To improve our platform, prevent fraud, and enhance security.

User Consent

To send marketing emails (you can withdraw at any time).

Legal Obligations

To comply with tax, accounting, and data protection regulations.

You may withdraw consent at any time by contacting us at info@brandspace.solutions or adjusting your account settings.

5. Why We Share Your Personal Information

We may share your data with:

  • Service Providers: Payment processors (e.g., Stripe, PayPal), hosting providers, and analytics tools.
  • Business Transfers: In case of a merger, sale, or acquisition, your data may be transferred to the new entity.
  • Legal Authorities: When required by law, regulatory authorities, or to enforce our Terms of Service.

We never sell your personal data to third parties.

6. Security & Confidentiality

We implement technical and organizational security measures to protect your data from unauthorized access, alteration, and misuse. These include:

  • Encrypted data transmission (SSL/TLS).
  • Restricted access to personal data.
  • Regular security audits and compliance reviews.

However, no system is 100% secure, and we cannot guarantee absolute protection. You are responsible for keeping your login credentials confidential.

7. Data Retention

We retain personal data:

  • As long as necessary to provide services.
  • To comply with legal and financial obligations.
  • Until you request deletion (subject to legal requirements).

If your account is inactive for 12 months, we may anonymize or delete your data.

8. International Data Transfers

Since Brandspace OÜ operates globally, your data may be transferred outside the EEA. When we transfer data internationally, we ensure safeguards such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission.
  • Data Processing Agreements (DPAs) with third-party service providers.
  • Privacy Shield frameworks where applicable.

By using our services, you consent to these data transfers.

9. Your Privacy Rights & Choices

For Users in the EU, UK, and EEA (GDPR)

You have the right to:
✅ Access the personal data we hold about you.
✅ Request correction of inaccurate information.
✅ Request deletion (“right to be forgotten”) of your data.
✅ Restrict processing under certain circumstances.
✅ Object to data processing for marketing purposes.
✅ Request data portability (receive your data in a structured format).
✅ Withdraw consent at any time.

To exercise these rights, contact us at info@brandspace.solutions. We may verify your identity before processing your request.

For California Residents (CCPA/CPRA)

Under the California Consumer Privacy Act (CCPA), you have additional rights, including:
✅ Requesting disclosure of personal information collected.
✅ Opting out of data sharing with third parties.
✅ Requesting deletion of personal data.

10. Children’s Privacy

Brandspace OÜ does not knowingly collect personal data from children under 16. If you believe we have collected information from a minor, contact us immediately to request removal.

11. Google Data Use Disclosure

We use Google Analytics and Google Ads to analyze user activity and improve our services. Google’s use of data is subject to Google’s Privacy Policy: Google Privacy Policy. To opt out of Google Analytics tracking, visit Google Opt-Out.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted here, with a revised “Last Updated” date at the top of the page.

If significant changes occur, we will notify users via email or a banner on our website.

13. Contact Us

For privacy-related inquiries, you can contact us at:

Email: info@brandspace.solutions

If you are an EU resident and have concerns about our data processing, you may contact your local Data Protection Authority (DPA).